Challenge
The COVID-19 pandemic caused uncertainty to grow among chronic patients due to the impossibility of attending the consultation physically. This situation particularly impacted patients with chronic obstructive pulmonary disease (COPD), highlighting the need to establish a protocol that would allow telematic monitoring.
Solution
To solve this lack and thank you to the initiative of a pharmaceutical laboratory, we set out to develop a protocol for teleconsultation care for people with COPD aimed at Primary Care. To do this, we put together a multidisciplinary team from all the agents involved in the diagnosis and monitoring of the disease, which also included representatives of the main Scientific Societies and Patient Associations to know their concerns and ensuring the protocol covered the needs of all types of patients.
As a result of this collaboration, a document collected all key aspects of the correct telematic follow-up of the patient with COPD. COPD. As annexes to the protocol some series of resources were exposed of a simple application to promote an adequate diagnosis, the use of inhalers, and promote patient education.
Results
To present the results were set up two webinars, one for healthcare professionals and the other for patients, with great success.
Currently, both the protocol and the remaining materials are being used regularly by Primary Care doctors to solve any doubt that may arise and complete the follow-up of the patient with COPD by teleconsultation.
The purpose of this document is to establish and regulate the rules of use of this web portal, understanding by this all the pages and their contents owned by Clover Soluciones Globales de Marketing, SL which are accessed through the clover-sgm domain. com.
The use of the web portal attributes the condition of the user of the same and implies the acceptance of all the conditions included in this Legal Notice. The user undertakes to read this Legal Notice carefully on each of the occasions on which he or she intends to use our web portal since it and its conditions of use contained in this Legal Notice may be modified
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following data is reflected below:
The owner of this Site is: CLOVER SOLUCIONES GLOBALES DE MARKETING, SL
NIF: B-85142115
Address: Plaza de la Encina 10-11, N4 planta 3ª, 28760 Tres Cantos (Madrid), Spain
Telephone: 91 803 72 79
Domain name: clover-sgm.com.
Registered in the Registry: Mercantil de Madrid
Volume: 24510
Folio: 164
Sheet: M-440996
Registration: 1st
The information provided on this site is for informational and educational purposes only.
USERS:
Access and / or use of this web portal attributes the condition of USER, who accepts, from said access and / or use, the General Conditions of Use reflected here. The aforementioned Conditions will be applicable regardless of the General Contracting Conditions that in their case are mandatory
USE OF THE PORTAL:
It provides access to various information in relation to its services, products, information about our entity, contact sections, hyperlinks to social networks, (hereinafter, "the contents") belonging to CLOVER.
The user assumes responsibility for the use of the portal. This responsibility extends to the registration or collection of data that is necessary to access certain services. In said registration, the user will be responsible for providing true and lawful information.
CLOVER is not responsible for any decision or action taken by a person or organization, regardless of its location, as a consequence, direct or otherwise, of the information contained or accessible through this website, whether it is provided by CLOVER as by third parties.
Please note that this website provides information, advice and / or recommendations and should not be considered as a reliable basis for making any decisions or taking any action.
CLOVER will try to keep, as far as possible, the content of the page as up-to-date as possible. However, as a result of continued medical advancements and developments, the information on this website may not always be completely up-to-date and, for this reason, is provided "as" is "available" information. No express or implicit guarantees, representations or promises are given regarding any of the contents of this website or its accuracy or timeliness. You agree that the use of the information obtained or downloaded from or through this website is solely at your discretion and risk.
Any medical or other information contained in this website is provided for informational purposes only and is not intended to substitute for informed medical advice. The information on the products mentioned on this website may vary from country to country. Patients and health personnel should compare the information contained in this website with the available medical sources and consult it with the corresponding health authorities. YOU MUST CONSULT QUALIFIED MEDICAL PROFESSIONALS WITH ANY PROBLEMS OR DOUBTS ADDRESSED ON THIS WEBSITE BEFORE MAKING ANY DECISIONS OR TAKING ANY ACTION.
All the contents included in this website and in particular the brands, trade names, industrial designs, designs, texts, photographs, images, graphics, logos, icons, software or other elements susceptible to industrial and commercial use, are protected by rights of industrial and intellectual property, which correspond to CLOVER and / or other owners who have authorized its inclusion on this website. Therefore, any use or act of reproduction of these without the express consent of CLOVER or / and authorized owner is prohibited.
In no case will it be understood that access to this website grants it any type of authorization or right, especially in relation to the alteration, transformation, exploitation, reproduction, distribution or public communication of said contents without prior express authorization. CLOVER or / and the corresponding holders.
CLOVER applies quality control procedures designed to guarantee the consistency of the content displayed on this website.
CLOVER excludes any liability for damages of any nature eventually derived from, among others:
• The interruption of the operation or the lack of availability
of access to the website.
• The violation of the user's privacy or the impersonation of
their identity by third parties.
• The eventual transmission of elements that negatively affect
computer systems.
• The accuracy, integrity or quality of the material generated
or transmitted by the user.
• The use that the user could make of the contents.
CLOVER disclaims any liability that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of the electronic system, motivated by external causes or force majeure or that could be derived from delays or blockages in the operational functioning of this electronic system caused by deficiencies or overloads in the telephone lines or the Internet, as well as damages caused by third parties through illegitimate interference beyond their control.
Any opinion provided by the user must be diligent, objective, reliable, correct and lawful, and undertakes to refrain from transmitting information for purposes contrary to the law, morals and good customs or public order, being solely responsible for the infractions that may be incurred or damages that may be caused by the information provided.
The user is solely responsible for the infractions that may be incurred or for the damages that may be caused by the misuse of this website, leaving CLOVER, its partners, sponsors, collaborators, employees and representatives exonerated of any kind of responsibility that it could be derived by the actions of the user.
The user is solely responsible for any claim or legal, judicial or extrajudicial action, initiated by third parties against Clover based on the improper use by the user of this website and its contents. Where appropriate, the user will assume all expenses, costs and compensation incurred by Clover as a result of such claims or legal actions.
The user acknowledges and accepts that the use of this website and its services is carried out under his entire responsibility. The user undertakes to use the contents of this website correctly and lawfully, and undertakes to refrain from:
a) Use the contents for purposes or effects contrary to the law, morality and good customs or public order.
b) Reproduce, copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the corresponding authorization from the owner.
c) Use the contents of this website to send advertising or communications for direct sales purposes or for any other kind of commercial purpose; send unsolicited messages to a plurality of people regardless of their purpose, as well as commercialize or disclose such information in any way.
CLOVER does not guarantee the availability and continuity of the operation of this website. CLOVER does not guarantee the usefulness of this website for the performance of any specific activity or its infallibility.
CLOVER is empowered to temporarily suspend, and without prior notice, the accessibility of this website due to maintenance, repair, updating or improvement operations.
CLOVER reserves the right to suspend access without prior notice to users who violate the rules of use of this website and to exercise the appropriate legal measures.
In the event that any clause of these Conditions is declared void, the rest of the clauses will remain in full force and validity, and will be interpreted taking into account the will of the parties.
The provision of the service is governed by Spanish legislation. Any divergence or discrepancy that may arise in the interpretation or fulfillment of these conditions will be subject to the resolution to the Courts and Tribunals of the city.
The translation is for information purposes only and the Spanish version will be valid in case of discrepancies.
Who is the Data Controller?
Identity: Clover Soluciones Globales de Marketing, SL
Trade Name: Clover Creative Health Solutions (CLOVER CHS)
Tax Number/VAT Number: B85142115
Registered Office: Plaza de la Encina 10-11, N4 planta 3ª, 28760 Tres Cantos (Madrid), Spain
Phone number:+34 91 803 72 79
E-mail:privacidad@tandemhg.com
What is the purpose do we process your personal data?
It is not necessary to register to use this website. We do not request any personal information about visitors to clover-sgm.es, except with certain limitations in the use of "cookies" (see, Cookies Policy). However, there may be situations where you want to register.
In such cases, CLOVER CHS may contact users in order to comply with the duty of information and/or obtain the consents required by the new European regulations for the protection of personal data, or any other legally established obligation. Specifically, we will treat the personal data of users in the following cases:
In any case, the authorization to process your data is voluntary and your refusal would only result in the fact that you would not receive communications from CLOVER CHS and/or its associates. Your contact details will remain on our exclusion list to prevent you from receiving further information from CLOVER CHS.
How long your data is retained?
The personal data you provide to us will be retained for as long as the contractual / business relationship is in force, or for a period of four years from the last business relationship in accordance with the regulations for tax purposes.
However, only if you have given us your consent to receiving communications, our entity will continue to retain your information for sending such communications that we consider to be of interest to you, as long as you do not request deletion by the interested party.
In case you consent the processing of your data to manage your registration in a job offer, our entity will retain your personal information for one year from when you provide your CV to Clover CHS.
In general terms, your data will be deleted in accordance with the provisions of the data protection regulations which implies its blocking, being available only at the request of Judges and courts, the Public Prosecutor or the competent Public Administrations during the period of limitation of actions that may arise and, after this, its complete elimination. You can always exercise the rights recognized by current legislation by contacting us through the most convenient way for you.
Why do we process your data?
The legal basis for processing your data may vary according to the above purposes, among which are:
How do we obtain your data?
The personal data that CLOVER CHS processes from the user on its website are those that the user communicates in the forms provided.
How does CLOVER CHS obtain your consent?
In cases where it is necessary, CLOVER CHS will obtain the consent of the users through the specific boxes located in the online forms.
Who is the recipient of the data? are there any international transfers of data?
Generally, your data will not be communicated to any Third Party, except for cookies (see, Cookies policy) and between the Tandem Group associated companies, maintaining the security measures, as well as in cases when it is necessary to comply current legal obligations. In any case, if there is any change in this regard, you will be duly informed requesting your consent for said assignment.
We inform you that international transfers will not be made either. If so, we inform you of the transfer of data outside the European Economic Area, based on the existence of adequate guarantees in accordance with the General Data Protection Regulation and being these guarantees available to those who expressly request them to Privacidad@tamdenhg.com
However, we inform you that for the proper provision of services (see, web hosting, support, email marketing, etc.), different service providers contracted by our company (data processors) may have access to personal information necessary to perform their functions and with the sole purpose of ensuring the proper development of the contractual and / or commercial relationship and to comply with legal obligations of the entity.
These services provided by third parties are necessary for the development of our activity and, always, the processing of data carried out by them is governed by a contract that binds the processor with respect to our entity. In no case, they will use the information for other purposes and will treat it in accordance with the guidelines stipulated by our entity, in accordance with its privacy policy and the current regulations on data protection.
Our entity in its commitment to privacy and data protection of the user will only choose service providers that offer sufficient guarantees to implement appropriate technical and organizational measures, so that the treatment is in accordance with the applicable legislation on data protection and ensure the protection of the rights of the user.
What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. In this regard, you have the right to request:
Right to withdraw the consent: It is your right to withdraw your consent to the processing of your data for the purposes that are legitimate on that basis, at any time and in an easy way.
- Right of access: This is your right to ask us for details of the data we hold about you and how we process it, and to obtain a copy of it.
- Right to rectification: This is your right to obtain the rectification of your inaccurate or erroneous data, as well as to complete incomplete data.
- Right to erasure: This is your right to request deletion or suppression of your data and information in certain circumstances. However, please note that there are certain occasions when we are legally entitled to continue to retain and process your data, for example, to comply with a legal obligation to retain data.
- Right to restriction of the processing: This is your right to restrict or limit the processing of your data in certain circumstances. For example, if you apply to have your data erased, but instead of erasing it, you will prefer that we block it and process it only for record- keeping purposes because you will need it later to file a complaint. Again, please note that there may be times when we are legally entitled to refuse your request for restriction.
- Right to object: This is your right to object to our processing of your data for a specific purpose, in certain circumstances provided for by law and related to your personal situation.
- Right to data portability: This is your right to ask us to receive your personal data in a structured, commonly used, machine-readable and interoperable format and to transfer it to another data controller provided that we process your data by automated means.
You may exercise these rights by contacting the controller. To do so, you can use the contact details provided at the beginning of this document. If you wish to obtain additional information regarding the exercise of your rights, you may also contact the Spanish Data Protection Agency.
Likewise, we inform you that if you deem it appropriate, you have the right to withdraw, at any time, the consent given for any specific purpose, without affecting the lawfulness of the processing, based on the consent prior to its withdrawal. If you understand that your rights have not been adequately addressed, you may file a complaint with the Spanish Data Protection Agency. C/ Jorge Juan, 6. 28001 - Madrid. www.agpd.es.
Changes to the privacy policy:
This Privacy Policy may undergo modifications, changes, or updates as a result of changes in the applicable regulations. Therefore, this document will be modified and adapted to the new requirements.
Updated as of May 12th, 2023
This web, like most Internet sites, uses cookies to improve and optimize the user experience. Below, you will find detailed information about what "cookies" are, what type this web uses and how you can accept, configure or reject their use. You can check and configure cookies by accessing "Cookie settings".
What are cookies?
This website uses a technology called "cookie". A cookie is a type of file or device that is downloaded into a user's terminal when is accessing certain websites to store and retrieve information about the navigation that is carried out from equipment by the entity responsible for their installation. Next, we explain what cookies we install, how to find cookies on your device, and how to change your privacy settings to limit the use of cookies. Please note that restricting the use of cookies may affect navigation and may make this and other Clover's owner sites accessed through it and that it shared the same Policy inaccessible to you.
According to the Spanish regulations that rule the cookies used in the electronic communications services, contained to Royal Decree-Law 13/2012, which entered into force on April 1, 2012, the companies and organizations that maintain websites in Spain, must inform users about cookies used on their websites and the reason for their use, and have to obtain users' consent to use and install certain cookies on user devices.
You can find more information on the Law on Information Society Services (LSSI), Royal Decree-Law 13/2012, also the Guide on the use of cookies on the website of the Spanish Agency for Data Protection (http://www.agpd.es/portalwebAGPD/index-ides-idphp.php).
This website requires several cookies to function correctly and may already have been installed. Other cookies, generally analytical cookies, require your consent before we can install them on your device. By giving your permission, you agree us to store these cookies on your device for one year.
What types of cookies does this website use?
Depending on the purpose of the cookie:
Technical cookies: They are those that allow the user to navigate through a web page, platform, or application and the use of the different options or services that exist in it, including those that the editor uses to allow the management and operation of the page. web and enable its functions and services.
Analysis or Measurement cookies: These are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked, including the quantification of the impacts of the advertisements. The information collected through this type of cookie is used to measure the activity of the websites, applications, or platforms, in order to introduce improvements based on the analysis of the usage data made by the users of the service.
Cookie information:
Cookie |
Cookie holders |
Duration |
Description |
_ga |
.clover-sgm.com |
2 years |
Used to distinguish users |
_gid |
.clover-sgm.com |
1 year |
Used to distinguish users |
_gat_gtag_UA_180534236_1 |
.clover-sgm.com |
1 minute |
It is used to limit the percentage of requests. If you have implemented Google Analytics through Google Tag Manager, this cookie will be called _dc_gtm_. |
Behavioral advertising cookies: those that store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
Cookie |
Cookie holders |
Duration |
Description |
NID |
.google.com |
6 months |
The "NID" cookie contains a unique ID that Google uses to remember your preferences and other information, such as your preferred language, the number of search results you want to show per page (for example, 10 or 20), and if you want Google Safe Search filter is on or off. |
ANID |
.google.com |
1 year |
These cookies have an advertising purpose for the Google Adwords service. They contain a unique randomly generated value that enables the Platform to distinguish browsers and devices. This information is used to measure the performance of the ads and provide recommendations regarding products based on statistical data. |
DV |
.google.com |
1 hour |
This cookie is generated in order to show the user advertising according to the preferences of their active session. This cookie is generated in order to show the user advertising according to the preferences of their active session. |
1P_JAR |
.google.com |
1 month |
A cookie that transfers data to Google to make advertising more attractive. |
CONSENT |
.google.com |
20 years |
This cookie allows you to customize how ads are seen outside of Google or store information such as the preferred language when displaying search results. |
IDE |
.doubleclick.net (google) |
1 month |
This cookie is used to measure audiences and customer preferences. |
RUL |
.doubleclick.net (google) |
1 year |
Used by DoubleClick to determine if website advertising has been displayed correctly. This is to make your marketing efforts more efficient. |
vuid, _derived_epik, _fbp, _uetvid, _ga, _gcl_au, _pin_unauth, _abexps, afUserId, _gid, _uetsid |
.vimeo.com |
Several |
We can embed videos on our website from our official Vimeo account. These cookies track information about how the Vimeo Service is used. |
Cookies used by social networks
On this Website, we use social media widgets such as Twitter ® or Linkedin ®. If you click with the mouse on the icon of this social network, you can access our social profiles and access the information we share. These add-ons store and access cookies on the user´s terminal equipment and allow the social network to identify its members while interacting with the add-ons. We cannot control the settings of third-party cookies, so we suggest that you check the websites of those third parties to obtain more information about their cookies and how to manage them.
Twitter cookie policy Linkedin cookie policyDepending on their duration, cookies can be:
Session: Those that are designed to collect and to store data while the user accesses a Web page. These cookies are not stored in the user's terminal when the session expires and the browser closes.
Persistent: They are those in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
Depending on the entity that manages them:
Owned cookies: Those that are sent to the user's terminal equipment from a computer or domain managed by an editor and from which the service requested by the user is provided.
Third-party cookies: Those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.
How can I manage my consent on the use of cookies?
We inform you that we will only use cookies on your computer provided that you have given your consent through the access banner and the settings enabled through the Settings Panel.
We provide access to this Cookie Policy when you start browsing our website, as well as during the registration process in it if you so decide with the aim that the user is informed, and without prejudice to the fact that it You can exercise your right to block, delete and reject the use of cookies at any time.
You can manage your consents in relation to the cookies used by this Website, through the following link: "Cookie settings".
How can I delete or deactivate cookies?
We inform you that, since cookies are not necessary for the use of our Website, you can modify them or revoke your consent at any time by configuring the options in the Settings Panel. You have permanent access to the Configuration Panel through the link at the beginning of this Cookies Policy.
However, despite the fact that we will keep the selection made for a maximum of 24 months, we will periodically request the update of your consent. Likewise, if after obtaining your consent there is a change in the cookies, in the purposes of their use or in the third parties, we will request your consent again.
You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer.
Chrome Explorer Firefox Safari Safari for iOs Chrome for AndroidPersonal data protection
We inform you that some cookies may entail the processing of personal data, that is, when the user is identified by a name or email address that identifies him (for example, because he is a registered user), through the IP address or when unique identifiers are used to distinguish some users from others and carry out individualized monitoring of them (for example, advertising ID). To know the treatment of personal data consult our Privacy Policy
What is the validity of this Policy?
This Cookies Policy may be modified when required by current legislation at any time or when there is any variation in the type of cookies used.
Last update: January 28, 2021.